The Recruitment and training
of BR's first female guard
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by Helena Wojtczak, author of "Railwaywomen"
After working for three years as a GPO
International Switchboard Operator at Blackfriars, aged 19 and two months, in September 1977,
I began working for BR Southern Region as a telephonist.
I disliked the railway switchboard intensely. It buzzed with a noise that set my teeth on edge whenever a call was waiting - ie, all of the time. Callers moaned that their train was late or asked after lost property. Within days I was looking for an escape route.
One of the things that most dissatisfied me was being on the periphery of a railway - tantalisingly close, yet not quite a part of it. So when a colleague told us her husband had just qualified as a guard, I listened enthusiastically. (She had to tell me what a guard did, for I knew nothing of the specific duties of railway workers.) Since leaving school I had worked indoors for three years with a switchboard in my face and someone breathing down my neck, so hearing that her husband worked alone, unsupervised, out-and-about across the south of
England sounded exciting and liberating. Every day was different and he earned twice our wages and received free
clothing. My colleagues, mature women, were irked that employment equality came so late in
their careers: the Equal Pay and Sex Discrimination acts had come into force just two years
previously. They all said a "man's job" was better than switchboard work.
I was startled to find myself the object of their vicarious ambitions: they decided that I
should become the 'first lady guard.'
That was a Friday, and I travelled home from Waterloo station at 5pm.
Like most commuters, I usually ignored railway workers; now, I watched in fascination
as guards blew their whistles, waved their flags and leapt onto the running-board as the train
departed, shouting 'stand away' in stern tones at latecomers attempting to board. Guards
seemed to have power, authority and independence. Their freedom and autonomy seemed
exhilirating, a very stark contrast to the confined, heavily-supervised atmosphere
of the switchroom. Imagining myself in that role both terrified and excited me.
A fatherly-looking guard let me ride with him and pick his brains.
He explained his duties while I examined the grey-painted walls, covered
with graffiti. The mysterious safety equipment, clipped or strapped to the walls around him,
fascinated me. I asked his opinion of a girl becoming a guard, and he surprised me by
urging me to apply!
Over the weekend I enjoyed a few daydreams of strutting about in a uniform,
blowing a whistle and shouting at people. My shyness and self-consciousness had
led me to switchboard work and I was not the pioneering "type". A woman who became the
first lady guard would be an exceptional member of her sex, like those who become policewomen
or fire-fighters or soldiers.
In addition, everyone I mentioned the idea to was adamant that BR would
never in practise allow a woman to guard a train. What the law said was irrelevant: they'd find some other excuse to reject any female who dared to apply.
On Monday morning my colleagues filled in an application form in my name. I went along with their crazy antics
merely because the interview would give me a day off switchboard duty. The Divisional Manager's office was about 500 yards from my home in Wimbledon Village,
and I knew the interview would only last a few minutes: it was all for show, I knew that, and they would never give me the job.
Nevertheless, I burned red with self-consciousness as I walked across an open-plan office of clerks.
Keeping my eyes straight ahead, I could feel everyone staring at me, sizing me up for
the job - and finding me woefully
inadequate. I could hear their thoughts: 'Who does she think she is? Lady guard indeed!'
Soon I was looking across a huge desk at three middle-aged men in black
pinstriped suits. I felt like a terrified little girl up in front of a firing squad. One announced their names and titles but I was too
nervous to assimilate the information. (I later discovered they were the Station Manager, Area
Manager and Divisional Manager. A male applicant would not have warranted the presence of more than the
SM.) They greeted me with a mixture of curiosity and hostility. One said, 'Young lady, we do not
employ females as guards', then, pointing to a pile of documents, he continued, 'it seems, however,
that we cannot prevent you.' They grudgingly allowed my application to progress, but it was made
clear that the stiff medical exam and the gruelling training courses were expected to weed me out by exposing
my feminine inadequacies. Their offensive attitude ignited something inside me, and my
indifference turned into zealous determination.
Me - a year or so before I became a railway worker
I was very worried about the medical exam. I was overweight, and also worried
whether my physical strength was adequate. However, I passed. A couple of weeks later I took my
place on a week's induction course at Eastleigh. Women, mainly carriage cleaners, did attend these
courses, but that week I was the sole female. It was daunting, especially as I had never worked
with men before. I was under constant scrutiny and the subject of much attention. However, my fellow
trainees were friendly and flirtatious, and I was utterly delighted when my payslip
showed £60 instead of the usual £36. My first surprise was
to discover that the railway I had commuted on for ten years, as schoolgirl and worker, had a
high-voltage electric rail on the track! We learnt basic railway laws and rules, first aid, and had to
extinguish a fire. In class, my ignorance was unveiled, much to the amusement of the others. They knew
about railways, and even the rawest recruit was familiar with electrical and mechanical terminology
from childhood hobbies and boys' education. Many were railwaymen's sons, or train-spotters.
Their prior knowledge incited our instructor to skim over the rudiments, which I sorely needed, and
I had to mug up at home. My exam mark of 91% qualified me for the next step: a two-week shunting
course.
The course began a month later - in January 1978. In the interim I was to work on Wimbledon
station where the only other women were a lavatory attendant and two tea-kiosk staff. On my first day,
I was given a male guard's jacket, which I wore with jeans, a sweater and Doc Marten's boots.
I was given a number of tasks, most of which I found bizarre. I had to clean windows with scrunched-up
newspaper, not forgetting the glass case in front of the
announcer's box. The case had a slot for money and contained a stuffed terrier called Laddie. He had
spent his life walking around the station with a collecting box for the railway orphanage
strapped to his back. When he died the taxidermist ensured that his working days were not over.
Shortly after I began working there, the actor Michael Robbins chatted to me as I swept the
platform. He had been in the film 'On the Buses', about men objecting to women filling
'men's jobs'. I hoped it wasn't a bad omen! However, there was no unfriendliness; on the
contrary, as the first woman 'learner-guard', I was a celebrity - much to my embarrassment.
Colleagues soon began to treat me as 'one of the boys' but passengers, and staff passing through,
constantly remarked on my gender and bombarded me with questions. Most were bewildered at a girl
leaving a clean and cosy nine-till-five switchboard job to work on a grubby station at 6am on winter
mornings. When trains came in, guards would leave their brakevans and subject me to a hurried but
friendly interrogation.
When the guards waved their flags and, as the train moved away, leapt into their
brake-vans, a tingle of panic would run up my spine - was I really going to do that job?
Perhaps it was not suitable for a woman, after all? If it was, why were no women doing the job? I wondered why I had placed myself in this awkward position. I was plagued with self-doubts - but if I gave up now I'd prove those managers right and
I could not bear to give them the satisfaction of 'proving' - in their eyes - that women (i.e. ALL women) were 'not up to the job'.
* * * * * *
January 1978
It was not until I started on the shunting course at Eastleigh, a massive depot near Southampton, that I encountered any hostility from my colleagues.
I'd been lulled into a sense of false security by the friendliness I'd received so far, and so nothing had prepared me for the brutal hostility that was
inflicted on me there.
My fellow trainees were all male and were all strangers to me. They were based at Fareham, Eastleigh, Basingstoke, Woking.
We spent much of our day in a classroom and stayed together as a group when visiting the canteen for
tea and lunch breaks. From day one I was subjected to a steady stream of offensive comments. I was
accused of 'poaching men's work' and told that women had 'no business with trains - except to
clean them'. When uniform applications were handed out, I was told not to bother, because I would
fail the exams. It wasn't just one man making such remarks; the others would back him up, or add a few insults of their own.
It was a great shock to me to find myself being picked on and victimised by a group of men who I'd never
harmed in any way. It was very upsetting for me as a fairly shy teenager and, when the pain became too much, I sobbed
alone in the toilets, and blurted it all out to my boyfriend when at home.
Reporting the bullies would be labelled 'running crying to management' and was therefore not an option.
{Ironic fact: my fellow trainees constantly taunted me with the 'fact' that training me was 'a waste' of resources, because
'women could not stick the job'. Ten years later I set out to contact them to inform them that I was still a guard. Every one of them had left the railway.}
The shunting course was about engines, carriages and wagons, and electric trains, and was for everyone who
had to attach and detach them on stations and in depots, but not in passenger service. All my classmates had
railway experience and so, again, a lot of knowledge was taken for granted and I was always at a
disadvantage. In a freezing cold, snow-covered freight yard at Eastleigh we tested
brakes and attached and detached vehicles. Heavy-duty mechanical machinery was unfamiliar to me, the
novelty was exciting.
We had to physically grapple with points handles, brake levers
on the sides of freight wagons,
air-brake and vacuum-brake pipes, and steel couplings. Everything was huge and black and greasy and
much of it was frozen. I fear heights and was terrified as I gripped the frosty handrails of an
electric train, edging my way from the cab door to the gap between two units, desperately ignoring the temptation to
look at the long drop down to the tracks. Once there, both hands
were needed to connect the pipes. I trembled as I wedged myself against one side, shoes slipping
on the icy steel, my frozen fingers trying to bend the stiff rubber pipes into position. The ground
seemed a long way down.
Next we had to lift a notoriously heavy 'buckeye' coupling. Men had told me
many hairy tales of this terrifying creature and I was frequently informed that it would be my downfall and
lead to my expulsion from the course, it being far too heavy for any woman to lift, particularly a flabby little
thing like me, 5ft 3" in my socks.
A semicircle of
tormentors gathered around, sniggering when my turn came. I knew this was the end of my brief sojourn
on the 'real' railway: not only would I never be a guard, I would exit, utterly humiliated, and to a
chorus of jeers and 'told-you-so's' from my harassers. The thought of this, and the feeling that
all women would be judged on my success or failure, must have given me the strength to lift it.
There was no applause and no apology.
At the end of the fortnight
we sat our exams. One question was, 'What is a light engine?' Having never heard the expression, I
had to guess. I wrote, 'Anything under forty tons.' This was subsequently read out in class in
order to humiliate me. No-one had told me a 'light engine' was one running alone without carriages!
I passed at 79% -- not the top mark in the class but in the top 10% -- and progressed to the two weeks' guards' course. Here we learned the bylaws
relating to passengers, and the rules and regulations governing trains in transit. We had to know
how the various signalling systems worked and procedures for dealing with every emergency
that could arise: collisions, breakdowns, fires, signal problems, derailments,
objects on the track, etc.
After the exam, which I passed at 80%, again not the top mark but not bad for someone new to railway life,
I was finally sent to my depot, Wimbledon Park. The majority of my one hundred-plus
colleagues accepted me; most of the animosity came from other staff in grades lower than mine. The bitterest irony came when
I began to hear rumours that I'd obtained my position through favouritism by the management, that I'd been allowed to pass on a low mark, that
I was excused from having to lift the buckeye and other couplings, that I'd been given an easy time at Eastleigh. These lies made me feel very frustrated. After all
the struggles and hostility, which made my period of training more difficult for me than it was for any other trainee on that course, people thought I'd 'had it easy'.
Throughout all of my training, though I was the first and only woman who had ever been on those shunters' and guards' courses, nobody from management ever contacted me to
see how I was doing. Once I passed out as a guard, managers and supervisors were
uncomfortable in my presence and did not know how to address me or how to treat me. Most had never worked with women before.
The next part of my training was six weeks route (AKA "road") learning. This involved
accompanying a guard from my
depot throughout his shift, and being alone in a brakevan with a man at all hours of the day and
night. Of course, none of them had ever had a female trainee with them before. I was placed only with the senior guards at my depot, most of whom were greying West Indians
recruited in the post-war staff shortage. None was hostile to female guards and many called
me 'darter' (daughter) as a term of endearment. There were a few disconcerting episodes.
Once, on arrival at a deserted terminus late at night, the middle-aged Jamaican I was with
nonchalantly urinated onto the track in my presence. Another unnerved me by handing me a collection of photographs of his girlfriend -
she was naked in all of them!
Guards had to know all the stations, signalboxes, signalling systems, crossovers,
junctions, sidings, yards, catchpoints and level crossings - and what type of crossing, too.
The individual quirks of each line and any local arrangements appertaining to different stations
had to be learnt; for example, at some locations the train needed to be 'rung out' with a 'plunger'
- a button which sent a message to the signalbox that we were ready to leave. At some we could leave
of our own accord, and at others we had to wait for the platform staff's permission. It was vital
to know where to find the shunter or supervisor at each location. Unofficially, my colleagues
taught me 'the road' to the nearest pub, café, chip-shop and tobacconists' at every
location I might conceivably have the time to utilise them: Eastleigh, Fratton, Portsmouth, Reading, Basingstoke,
Windsor, Chessington, Shepperton, Hampton Court, Strawberry Hill, Stewart's Lane, Clapham Junction,
Effingham Junction, Woking, Guildford, Farnham, Epsom, Dorking, Horsham, Alton, Weybridge,
Staines, Wimbledon, Wimbledon Park, and Waterloo.
As a Londoner, seeing the sun rise over a Berkshire field covered with rabbits and set over the
Solent were magical experiences. And what can compare to the view from the front cab of
a train rushing through a snowstorm at 90 mph or the view from the back cab leaving
Waterloo station at night? The signals shone and were reflected on the rails, which I found quite
romantic and beautiful.
In the messrooms, my colleagues gambled. Some had their caps pulled down
low, a mean expression on their faces, which were usually engulfed in a haze of cigarette smoke
emanating from the corner of their mouths. At first I found the situation scary and declined all
invitations to join them, fearing for my wages. There seemed to be a card school in
every messroom, accompanied by constant exclamations in thick Caribbean patois, most of it
incomprehensible to our colleagues from deepest Hampshire, some of whom had never met a
black person before joining the railway. After a few weeks my uneasiness evaporated. They
taught me to play, and I purchased my first deck of cards - from the Waterloo branch of WH Smith.
Soon, I became one of the most hardened gamblers the Southern Region had ever seen. I picked up a
passable Jamaican accent and quite a few untranslatable expressions, which I later utilised
when muttering under my breath to fractious commuters.
I met the drivers I would soon
be working with, and every one made me sit in the front cab with them, as there was no better
place from which to learn the road. At all stations I was introduced to the platform staff, most of
whom were very surprised to meet a female learner-guard. My tea breaks became whistle-stop
sightseeing tours of various towns.
Back at Waterloo, we'd collect all the abandoned newspapers from the train and head to the
canteen for a slap-up breakfast. Here, we exchanged anecdotes and banter with colleagues from London,
Surrey, Hants, Berks, Middlesex, Wiltshire, and Dorset. We'd hear through
the lively gossip-and-rumour-mongering network about the mishaps out
on the track, and anyone concerned would be cornered and made to spill all the gory details, punctuated
by others' witticisms and gentle ridicule.
I listened in fascination to tales of fatalities, arguments with commuters and managers, derailments,
etc. I liked being the sole female in this male environment. I enjoyed the knockabout wit and the
easy, mickey-taking comradeship. I loved to hear the union militants' passionate rantings. I loved
being paid to read papers and eat breakfast and get chatted up instead of being subjected to the constant buzz of the switchboard.
How could anyone think that being shut indoors, with the same six women every day, in a dull
switchroom, where nothing ever happened, a better life than this?
After six weeks' route learning I took my final examinations. One part involved reciting 'the
road' aloud, having learned it off by heart: stations, level crossings, signalboxes, junctions.
Our depot required particularly wide knowledge and it was a mammoth task to
memorise it. The second part consisted of an oral exam on emergency procedures. It was extremely
detailed. Guards' Inspector Brownutt was so obviously embarrassed at being confined in close proximity with a teenage girl
in his tiny office on the overbridge at Clapham Junction that he could not meet my gaze as I recited the route to him.
While I sketched lines and junctions on a pile of A4 sheets to prove that I thoroughly understood the emergency procedures,
I noticed he never once took his eyes off the paper.
He was still looking down when he told me I'd passed.
The first photo of me after I qualified as a guard
UNIFORM
We'd been thoroughly drilled to take heed of the stripes on uniform clothing, because they indicated everyone's place in the pecking order as well as providing us with an instant way of telling who everyone was and what duties and responsibilities could be expect of them. Guards, for example, displayed two silver braid stripes on their sleeves and on their peaked caps to indicate that they were two steps up from a railman and one down from a station supervisor. I was so proud to be the only woman to have earned the right to exhibit those two silver braid stripes. But when my uniform arrived it had no stripes; it was, in fact, a female carriage cleaners' uniform, but with gold coloured buttons instead of silver. No peaked, badged and braided cap for me but a blue beret completely devoid of adornment. I felt utterly insulted and humiliated. It felt as though BR was informing me (and in a very underhand manner) that my achievement counted for nothing, that I was not a real guard but a slightly special carriage cleaner!
Guards' uniforms are designed to accommodate the myriad of small items they are required to carry. As well as two reinforced outer patch pockets the jacket had three inside pockets and the waistcoat supplied a further four. But my jacket had no inside pockets, nor did I receive a waistcoat. This caused me constant inconvenience. Complaints via the NUR produced only a BR ladies' handbag, which was soon discarded, as it proved more cumbersome than useful.
Fortunately, BR was extremely lax about uniform and we wore what that liked, provided we had a jacket or waistcoat to indicate to our colleagues and to the public that we were railway staff. I wore my cleaner's jacket with jeans, t-shirts, and sweaters. On hot days I wore a navy blue cotton dress with a man's uniform waistcoat that had been donated to me by a colleague, pinned to which was an enamel badge bearing the word guard. I acquired (by the same means) a guard's peaked cap, which kept rain, snow and sun out of my eyes - and gave me, at last, my two silver braid stripes.
Sixteen weeks since my application form had startled the Area Manager's clerks, on 23rd March 1978, I worked my first train alone:
the 1246 Waterloo (Main) to Waterloo (Windsor). I was very nervous when
I waved my flag and we moved off but soon I began to feel a glow of pride that, in spite of discouragement and ridicule,
I'd qualified as a guard - and I was still only 19.
COPYRIGHT HELENA WOJTCZAK 2009
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